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Tuesday, January 19, 2010

bug-reports

Dear VK player user!

This page is outdated. 
Please use the new discussion forums at:

If you encounter any error or failure, any inexpected behaviour during the use of the VK player, so called "bugs", please submit your bug-report in the comments section of this post to help to increase the player's quality.

If you feel uncomfortable using the player because of some missing features or bad design of the application, please use the comment-section to describe your hint or complain (to change to the comment section, click here).

I will try to improve the player's reliabilty and decrease fatal errors as much as possible. Please keep in mind that this is a totally free project, so it might happen that certain bugs will only slowly be worked on.
Nonetheless I appreciate any bug report and will try my best to fix it.

Thanks!

Examples

If you submit a bug, try to mention in first place, the error(s) encountered (messages popping up, crash popups, ...). In second place please mention as many information as possible, which are, in your eyes, connected with the bugs occurence, the bugs environment, which is, in a first place, your player's version number. And additionally, if you don't mind, the language of your vkontakte account, since lots of bugs have been language specific up to now.

Examples could be:
  • "I searched for mean man and the player said "Generic HTML error". I searched again and it worked". My version is V1.01 Beta
  • "Everytime I open the player since yesterday, it comes up with a popup "exception xyz..." My version is V1.02 Beta
  • When I try to load a playlist, song xyz doesn't load My version is V0.99
  • Since I changed from German to Russian language, everything is messed up. I always get error "HTTPService could not access". I am not sure about my version, but it's no beta (should be > V1.3).
Of course, keep in mind, to add as much detail as possible, so I can track down its source.

Thanks for Your help!

17 comments:

  1. Dear Mr. Developer,

    the search encounters an error, namely "generic RPC communication protocoll error: HTTP request error", when searching for strings containing an apostophe ('). Version is 1.1 beta on Mac OS 10.6.

    Best regards from Gießen.

    P.S.: Belated happy birthday!

    ReplyDelete
  2. Thanks for the information :) Will put it into my todo list

    ReplyDelete
  3. The error encountered is:
    generic RPC communication protocoll error: HTTP request error

    Version 1.10 on Win 7

    Grüße

    ReplyDelete
  4. Seems there is no internet available for the VK PLayer application. This might be due to a proxy server or, which is more likely, a firewall stopping outgoing traffic.

    Disable your firewall and try it again, so we can spot the problem. If it's the firewall, add the VK Player to its whitelist.

    ReplyDelete
  5. Hello,

    I am having a problem with the search window. If I try to open it from the player's "search" tab, only the task on the taskbar appears- not the window itself. If I right-click on the task and select maximize, the window will pop up in full scale, I can't resize it or make it more little. If I hit the windows button in the top right corner of the "search" window to make the window smaller, it just vanishes, but the task stays. I use Windows Vista Home Premium 32 bit and I had no problems with the player when I first installed it. I tried to reinstall it, but the problem remains.

    Regards,
    Egon

    PS! Really good program though!

    ReplyDelete
  6. Hello Egon!

    This is a known issue. It will be fixed with the next version coming.

    There is a workaround to fix it, though:

    Locate the _preferences.obj file (which saves the window locations and is, due to a bug, the source of your problem) in:

    c:\users\YOURUSERNAME\appdata\roaming\VKPlayer.1238SOMECRAZYNUMBERS1241824

    simply delete it and restart the player. Everything should be working again.

    (For different systems one may look at the directories listed in http://www.richardleggett.co.uk/blog/index.php/2009/12/15/air-s-file-applicationstoragedirectory-paths
    where APP_NAME is VKPlayer.XYZCRAZYNUMBER)

    Hope that helps

    ReplyDelete
  7. Installs but fails to run on Ubuntu Maverick 10:10

    Also if I try to run the vkontakte.jar


    java vkontakte.jar
    Exception in thread "main" java.lang.NoClassDefFoundError: vkontakte/jar
    Caused by: java.lang.ClassNotFoundException: vkontakte.jar
    at java.net.URLClassLoader$1.run(URLClassLoader.java:202)
    at java.security.AccessController.doPrivileged(Native Method)
    at java.net.URLClassLoader.findClass(URLClassLoader.java:190)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:307)
    at sun.misc.Launcher$AppClassLoader.loadClass(Launcher.java:301)
    at java.lang.ClassLoader.loadClass(ClassLoader.java:248)
    Could not find the main class: vkontakte.jar. Program will exit.

    ReplyDelete
  8. Seems as if it's trying to start with a wrong main-class. You need to start it with -jar argument via shell from the folder with the extracted files by calling:
    "java -jar vkontakte-backend-server.jar"

    If that does not work, please tell me what java version you do have installed.

    ReplyDelete
  9. When I try and log in i get an alert message saying "Could not login: username and/or password are wrong" I have used vk player a million times but when i installed the update this started happening.
    Please help

    ReplyDelete
  10. i have updated today to the latest version (v1.20 beta) on my mac os snow leopard and when i try to log i have the same problem:
    "Could not login: username and/or password are wrong"
    i am sure that password and login are right!
    Could you please help me and jamal
    Thanks

    ReplyDelete
  11. Another one who can't login, same as other complains that username/password are invalid but can log in on site fine.. Again, I'm on Mac OSX 10.6.6

    ReplyDelete
  12. Hi!

    I am excamining the problem right now. Try redownloading first as I posted a minor update a few days ago. Btw: Please use the new discussion forum: http://groups.google.com/group/vk-player-forums?pli=1

    ReplyDelete
  13. Ok the problem is fixed. I posted a minor update, just redownload the player and install. Please post in the support forums (see link on the right) if the problem persists!

    ReplyDelete
  14. thank you
    i downloaded the new version on blogspot.com and now it is working again!
    you are great!

    ReplyDelete
  15. I m sharing to way of access blocked sites in simple method just single click on it
    VK proxy

    ReplyDelete